Frequently Asked Questions
Find answers to common questions about our appliance repair services, pricing, scheduling, and more.
General
We serve Sacramento, Roseville, Rocklin, Folsom, Granite Bay, El Dorado Hills, Lincoln, and Citrus Heights. This covers Sacramento, Placer, and El Dorado Counties.
Yes, we are fully licensed and insured. Our technicians are background-checked and factory-trained to provide professional, reliable service.
We repair refrigerators, washers, dryers, dishwashers, ovens/ranges, cooktops, freezers, ice makers, microwaves, garbage disposals, and wine coolers.
We service all major brands including Whirlpool, Samsung, LG, GE, Maytag, KitchenAid, Bosch, Frigidaire, Sub-Zero, Viking, Thermador, Wolf, Miele, Electrolux, Amana, Speed Queen, and Kenmore.
We specialize in residential appliance repair. For commercial equipment, we recommend contacting a commercial appliance repair service.
Pricing
Our service call fee is competitive and is waived when you proceed with the repair. We provide the exact cost before any work begins, so there are no surprises.
Our diagnostic fee covers the cost of our technician visiting your home and diagnosing the issue. This fee is applied toward the repair cost if you choose to proceed.
We accept cash, all major credit cards, and digital payments for your convenience.
Absolutely not. We provide upfront, transparent pricing before any work begins. The price we quote is the price you pay.
Yes! When you approve and proceed with the repair, the service call fee is waived. You only pay for the repair itself.
Scheduling
Yes! We offer same-day service for most requests made before noon. We understand appliance emergencies and do our best to accommodate urgent needs.
We’re open Monday through Sunday, 8:00 AM to 6:00 PM. We’re available 7 days a week for your convenience.
You can schedule online through our booking form, or call us directly at (707) 377-7757. We’ll find a time that works for your schedule.
Yes, we understand that plans change. Please call us as soon as possible to reschedule or cancel.
Most repairs are completed within 1-2 hours. Complex issues may require additional time or a follow-up visit if parts need to be ordered.
Repairs
Yes, all our repairs come with a warranty on parts and labor. If the same issue reoccurs within the warranty period, we’ll fix it at no additional cost.
We use high-quality OEM (Original Equipment Manufacturer) parts whenever possible. In some cases, we may use equivalent aftermarket parts that meet or exceed OEM specifications.
If we determine that repair isn’t cost-effective, we’ll let you know honestly and can recommend replacement options. You’ll only be charged the diagnostic fee in this case.
As a general rule, if the repair cost is less than 50% of a new appliance and the unit is under 10-15 years old, repair is usually the better value.
We can repair any appliance, but if your appliance is under manufacturer warranty, we recommend contacting the manufacturer first as the repair may be covered at no cost.
Still Have Questions?
Can’t find the answer you’re looking for? Reach out to our team — we’re happy to help.
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