Last Updated: October 6, 2026

1. Introduction

Welcome to Fix & Save Appliance Repair! We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or receive SMS messages from our customer service.

2. Information We Collect

We collect personal information that you provide to us, including:

• Contact Information: Your name, email address, phone number, and mailing address.
• Transaction Data: Securely collected payment details for services or purchases.
• Usage Data: Information about how you interact with our website.

3. How We Use Your Information

We use your information for the following purposes:

• Providing Services: Scheduling and completing repair appointments, processing payments, and communicating about our services.
• Customer Support: Sending SMS notifications, including customer service updates, appointment reminders, and promotional messages (with your consent).
• Improving Services: Analyzing website performance to enhance user experience.

4. SMS Messaging

Your phone number and SMS consent will never be shared or sold to any third party or affiliates for marketing purposes. Message and data rates may apply. You can opt out at any time by replying STOP. For assistance, reply HELP or contact us at info@fixsaveappliances.com. Message frequency may vary and is typically up to 3 SMS per week.

5. Opt-In & Consent

We collect your phone number only when you voluntarily provide it to us through our “Contact Us” forms. By providing your phone number and checking the consent box, you agree to receive automated text messages (SMS) from FIX&SAVE APPLIANCES LLC regarding your service requests, appointments, and project updates. Consent to receive text messages is not a condition of purchase.

6. Data Sharing

We do not share your personal data with third parties except in the following cases:

• With Service Providers: Who assist in our operations under strict confidentiality agreements.
• To Comply with Legal Requirements: If required by law or to protect our rights.
• Fix & Save Appliance Repair will not share, sell, or disclose your personal information or mobile opt-in data to third parties without your explicit consent, except where required by law. Your information is kept confidential and used solely for the purposes you have agreed to.
• All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties. Text messaging opt-in data is not being shared with third parties.

7. Contact Us

If you have questions about this Privacy Policy, contact us at info@fixsaveappliances.com.